For experienced protection and mortgage advisers

Exceptional care,
made easy.

Our advisers are our first customers. Everything we build is there to make your work simpler and your clients better looked after, in their own language.

Start your applicationTalk to us first
Since 2011Directly authorised by the FCA
20,000+clients looked after
English + 9languages for client documents
Our own ecosystembuilt in-house, improved every week

Our purpose

We serve two customers: our advisers and the people they protect.

We build a simple, intelligent working environment for advisers, so every client gets more value, genuine care and greater confidence.

You, our adviser

Everything about a client in one place. Documents read for you, forms filled for you, compliance built into the steps.

Your clients

Advice in their own language, their documents in one place online, and someone who stays in touch after the sale.

What we already do for you

FEOS: the system we built so you can advise.

Real screens from the system our advisers use. Technology prepares; you decide and you sign.

One process, start to finish
One process, start to finishEach case follows clear steps, so nothing is forgotten and compliance is built in.
A fact find that thinks with you
A fact find that thinks with youIt estimates net and gross pay, essentials and lifestyle spending, and explains the result to the client in plain words.
Compare products side by side
Compare products side by sideIncome protection, critical illness and added-value benefits, each feature with its source document.
Suitability letters in the client's language
Suitability letters in the client's languageEnglish plus the client's language, with the reasoning built step by step.
Signed online, on any phone
Signed online, on any phoneHealth questions and authority to proceed signed by the client with a one-time code.
Your own page and digital business cards
Your own page and digital business cardsWith a QR code, on your firm's website.

What you get

Less paperwork. More time with clients.

Less paperwork

  • Documents read for you. Upload an illustration or application; the system prepares the policy record and the checks. You confirm.
  • Trust forms filled in for you, on the provider's own form, for seven major insurers.
  • Reminders that run by themselves: policy anniversaries, reviews, remortgage dates.

Compliance that protects you

  • Built into the steps, like lane assist, not added at the end.
  • Marketing checked in minutes. Simple posts are approved automatically and recorded under your name.
  • A library of approved materials for your firm: posts, images and texts ready to use.

Your name, your clients

  • Your client link. New clients join the portal straight under your name.
  • Refer & Earn. Your clients recommend friends and family; you choose whether those contacts come to you.
  • FORGE, our Marketing Hub. Posts and campaigns prepared and checked in one place, so the system starts working with you.

Support around you

  • Help with claims for your clients from an experienced colleague.
  • Free basic wills for clients through our will-writing firm.
  • “Ask for help” on every screen, answered by the office.
  • Professional indemnity cover included.

A real firm behind you

  • Directly authorised since 2011 for mortgages, protection and general insurance.
  • Exclusive mortgage deals alongside a broad panel of lenders and insurers.
  • Clients in their own language: Polish, Romanian, Hungarian, Ukrainian and more.

Care for your clients

  • A client portal with their policies, documents and a message to you.
  • Quick Check: a five-minute online review for existing clients.
  • Claims through the portal, with progress the client can follow.

Who we are looking for

Advisers who care about people.

  • Protection advisers who want to help families protect their income, home and children, and stay with them after the sale. You join Financial Expert Independent.
  • Mortgage advisers (CeMAP / CII) who want a modern process and clients looked after beyond completion. You join Best Brokers.
  • Protection, mortgages, or both. You work self-employed, under our authorisation, and you keep your clients.

If you speak a second language and serve your own community, you will feel at home here. New to the profession? See Start a career.

How we work

Five principles.

  1. You stay the adviser. Technology prepares; you decide and you sign.
  2. The client's interest first. We look for real gaps, not for the next sale.
  3. The relationship continues after the sale. Families lose cover when nobody stays in touch. We stay.
  4. Their language, their pace. Clear words, no jargon, no pressure.
  5. Built by us, improved with you. Advisers' feedback goes straight into the system, often within days.

Questions

Before you ask.

Employed or self-employed?

Self-employed. You run your own practice under our authorisation and keep your client relationships.

Can I work in my own language?

Yes. Many of our clients prefer Polish, Romanian, Hungarian and other languages. Client documents go out in English and in their language.

Where do clients come from?

From your own network, your client link, Refer & Earn and your firm's approved marketing. We do not promise lead numbers.

What does it cost?

One simple licence fee that covers the system, compliance support and professional indemnity cover. We go through it openly on the first call.

Does AI give the advice?

No. AI helps prepare documents and checks. You give the advice and you decide.

Next step

Effortless for advisers. Exceptional for clients.

Apply in a few minutes, or send us a message and we will call you back for a no-pressure conversation.

Start your applicationSend us an email
Contact us
Contact us